Refund policy
Effective 13 October 2026
Short version: because ebooks are digital downloads you keep as soon as you buy them, all sales are final. If something is wrong with your purchase, such as a broken file, a missing download or a double charge, we'll fix it or refund you.
Digital products are non-refundable
Each ebook is delivered instantly and can't be returned once downloaded, so we don't offer refunds for change of mind, for buying the wrong book, or because you no longer need it. Please read the book descriptions on our site before buying, and email us if you're unsure which book is right for you.
When we will refund you
We'll give you a full refund if you contact us within 14 days of purchase and:
- The file doesn't work and we can't fix it or send you a working copy.
- You never received your download and we can't deliver it.
- You were charged twice or bought the same book twice by mistake. We refund the extra charge at any time.
- The book is clearly different from how we describe it on this site.
How to get help
Use our contact form, or email hello@aiwithtechznap.com from the address you used to buy. Include your receipt or order number. Tell us what went wrong. We reply within 2 business days, and most problems are fixed by sending a fresh download link.
If we approve a refund, it goes back to your original payment method. Banks usually show it within 5 to 10 business days.
Before you dispute a charge
Please contact us first. We can usually sort out a problem the same day, while a bank dispute takes weeks. Your card statement will show the charge as LINK.COM* AI WITH TECHZNAP.
Your legal rights
This policy doesn't limit any rights you have under the consumer laws of your country. Where the law gives you a right to cancel or a refund that this policy doesn't, we'll honour it.